Swedish Speaking Customer Agent - Online Marketing B2B - Lisbon !

We are looking for a dedicated Swedish Speaker to join the world’s leading search engine provider in beautiful Oeiras, Portugal! 

Are you passionate about online advertising and new technologies? Would you like to join one of the leading tech companies?
You will support our client as a Customer Care Advisor, growing and developing your extensive client base in an innovative and fast-paced environment.

About the job
You will be part of a team supporting different lines of products. You will together with your colleagues provide reactive phone, email and chat support services with an emphasis on troubleshooting, account optimization, upselling and efficient issue resolution to our business clients.

Main Activities
Part of your daily activities will be:

• Provide optimal advice regarding different queries of the business clients

• Create a meaningful rapport with key decision-makers in the marketing industry and serve as a consultant for their online advertising strategy

• Understand the business goals of your clients in order to match the required online advertisement solutions

• Provide strategic campaign support and advertiser training to educate your clients

• Achieve strong customer satisfaction with a focus on quality and results

Your Profile

Fluent in Swedish and good level of English
Bachelor's degree (preferred)
With customer care experience
General understanding or interest in online marketing products
Excellent communication skills, good listeners
Problem-solving skills
Dynamic, organized and engaging
Strategical thinking
Offer

2 weeks classroom training + 3 weeks of nesting (paid same as per contract)
On-going Certifications & Education
A permanent presence of coaches who will facilitate your personal and professional development
Monthly salary with performance-based bonus
40 hours per week from Monday to Friday, 08:00h to 18:00h
Private health insurance after 6 months of employment
Excellent work environment, great colleagues and social arrangements
Accommodation in a room of an apartment
You will be working in the client´s office at Lagoas Park in Oeiras (18 km from Lisbon)
Initial flight expenses refund
Free annual flight to the homeland
Living and working in Lisbon, Oeiras

Lisbon is the capital of Portugal and has about 500,000 inhabitants in the central part of the city, and about 2.8 million in the entire metropolitan area. In Lisbon, everything is possible to do. It is a city that is close to the sea, can offer great shopping, nightlife and also has an incredible cultural heritage but many fine old buildings.

You will be working in the modern office facilities in Oeiras, just outside Lisbon, quite close to the beach, with train and bus access.