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Location
Description
Description
In this role your main day to day tasks will be focused on assurance of that all levels within the project are informed and updated on current results, to maintain the quality within the project while driving results. Assist management to analyze data and bring forward ideas for improvement to achieve the business goals. This is a new project, so many of the reports and dashboards will need to be built by you, to reflect the KPIs that the client and management want to see.
Responsibilities
Main responsibilities:
- Build and maintain, performance reports from scratch
- Build and maintain financial reports
- Maintain 1-2-1 and appraisal templates.
- Support management in identifying the needs of the project by using reporting tools.
- Analyze and review performance achievement.
- Advise on improvement for the project in order to reach the business needs.
- Create presentations for weekly, quarterly and annual business review both internal and for the client.
- Report team results.
- Process implementation and improvement.
Accountability:
- Deployment and application of quality monitoring procedures
- Improvement suggestions and feedback
- Meet deadlines
- Critical Success Factors
- Excellent communication skills
- Strong organizational skills
- Empathetic & enthusiastic presence
- Extremely adaptable
- Meticulous in the revision and use of raw data, avoiding mistakes and incorrect reporting.
Requirements
Requirements
We are looking for you that have:
- High level of Excel skills as well as PowerPoint
- High level of knowledge and use of Hubspot CRM
- An English that is fluent (C1 level at least)
- French (B2) is a large plus
- Active listening skills
- Problem solving abilities
- Decision making capacity
- The ability to work in a fast-paced and new environment where focus - can change quickly
Previous experience and abilities:
- IT knowledge
- Experience in a similar position
- Strong communication skills
- Empathic & enthusiastic personality
- Strong listener
- Extremely Motivated
- Flexible & reliable
- Innovative and anticipates needs for both the client and management
***The recruitment processes and people involved in them (both recruiters and Project Managers) will not discriminate any candidacy because of age, disability, ethnic, marital status, gender, nationality, ideology, politic, race, religion and sexual orientation. ***
Benefits
Webhelp will offer you:
- Long-term contract (39 hours/week): Monday - Friday from 9:00 to 18:00
- Salary: 19.000 Euros gross/year and up to 2.000 Euros gross/year in bonus
- Ongoing training
- Possibility to grow within the company
- We promote intercompany mobility to work at any of our sites around the world. We have more than 140 locations in over 35 countries
- New and modern office in the center area
- Receive a bonus starting from 300 euros for referring your friends
ledge
Company
Key languages
Additional information
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Date posted31 May 2022
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SectorCustomer service & Technical support
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Employment typeFull-time