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Description
We are looking for a Partner Support Representative for the EMEA market to work for a well known American corporation which provides hardware (smart phone and tablets)/ software product services.
Responsibilities
Responsibilities
- Onboarding of qualified (with business plan signed off by stakeholders) prospective
- Enterprise partners for all products, and partner types.
-Provide partner support via telephone, email, chat and hangout (videocall without camera).
- Offboarding (all partners, all products)
- Evaluations (all partners, all products)
- Partner program and other related queries as outlined in section above.
Requirements
Requirements
- Fluent in English
- Team player
- Willingness to learn and apply new technologies
- Analytical skills with demonstrated problem solving ability desired
- Ability to operate in high pressure situations
- Good technical skills and knowledge preferable
- Excellent communication skill
- Excellent soft skills
Benefits
We offer:
-Full-time (39hrs/week) Contract
-Rotating Schedule: Monday to Friday, from 08:00 to 17:00 or from 13:00 to 22:00
-Salary: 16.732,21 Euros gross/year + up to 1.800 Euros gross/year in bonus.
-Location: Barcelona Center
***The recruitment processes and people involved in them (both recruiters and Project Managers) will not discriminate any candidacy because of age, disability, ethnic, marital status, gender, nationality, ideology, politic, race, religion and sexual orientation.***
Company
Key languages
Additional information
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Date posted18 February 2021
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SectorCustomer service & Technical support
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Employment typeFull-time