This website uses cookies so that we can provide you with the best user experience possible. Cookie information is stored in your browser and performs functions such as recognising you when you return to our website and helping our team to understand which sections of the website you find most interesting and useful.
Location
Description
Description
We are looking for a Customer Representative for one of our projects.
YOU CAN WORK FROM ANYWHERE IN SPAIN!
Responsibilities
Your role:
- Provide with accurate information to our customer.
- Logging and follow up of requests or incidences.
- Ensuring the highest level of Customer Satisfaction Surveys Scores
- Delivery of high caliber Customer Service on Post-Sales requisitions (Logistics, warranties, refunds...)
- Capturing of all required data elements in CRM as required by client's training, policies and procedures.
Requirements
Requirement
- Fluent English plus native level speaker of Dutch
- Excellent communication skills in a variety of customer facing situations.
- Good team player with drive for success.
- Previous experience in similar position is a plus.
***The recruitment processes and people involved in them (both recruiters and Project Managers) will not discriminate any candidacy because of age, disability, ethnic, marital status, gender, nationality, ideology, politic, race, religion and sexual orientation***
Benefits
Hours and Benefits:
- Full-time (39 hours/week) contract
- Schedule for 39 hours (rotative): From Monday to Sunday from 12:00 to 21:00 or from 15:00 to 24:00
- Salary for 39 hours/week: 18.800 Euros gross/year + up to 2.400 Euros gross/year in bonus
- Opportunity to join an international team
Company
Additional information
-
Date posted6 May 2022
-
SectorCustomer service & Technical support
-
Employment typeFull-time